We primarily exist as a technology company, but carry a very unique approach towards technology management. Our process first and foremost focuses on your business needs and objectives. Similarly, our management approach is geared towards bringing the best value to your business using technology. Our approach is about devising a technology plan that includes complete understanding of our client’s business, improving operational processes, increasing efficiency, and reducing the total cost of ownership. This approach has allowed our clients to focus on their businesses and achieve their goals and that’s one of the key differentiators for Tarika Technologies. More on this can be found at our virtual CIO services section.
We deliver cost-effective customized software applications as per the needs of our clients. A common question that we often encounter is how are we different than ‘other’ companies offering outsourced solutions, and why would you choose us for this purpose other than merely cost-savings?
At Tarika Technologies, we put a lot of emphasis on architecture, so we constantly keep evaluating its impact on your business throughout the process. We follow a simple analogy by comparing with real estate industry. Just as architecture is crucial in having the blueprint of your house to avoid any costly demolition and escalated timelines; the same applies to your Technology Infrastructure, hardware, software, and network requirements, which our team fully understands. This has been further described in our virtual CIO model.
We have analyzed various development methodologies, and, speaking particularly in the software realm, we have several project management disciplines. We have developed ourselves to understand these, have finally adapted its use in our development practices and catered the model further to be used in our other business units.
We exist to support your technology needs, so you can focus on achieving your business goals. At Tarika Technologies, no issue is considered resolved until the solution undergoes complete verification and is acknowledged by the client. We have experienced and realized the amount of frustration caused, when service requests not handled properly; leave aside the added nightmare of repeatedly requesting status updates. At Tarika Technologies, we have thoroughly analyzed the support model and have created a process around it. We call this our “Closed Loop Support System”.
All accounts are assigned to a dedicated account executive, which are further reviewed by our senior executive team periodically, to ensure timely delivery, compliance, quality, and total customer satisfaction. We treat all support requests at highest priority. Once the issue is identified, we perform a business impact analysis to check through dependencies on other parts of the technology spectrum and go about resolution, all while keeping you in the loop.
Please read what our customers have to say about our support under Testimonials.
We have experienced and realized that one of the major challenges faced while outsourcing your technology needs, is a team’s lack of strong management principles and poor quality in architecture and design. This poses a ‘high-risk’ situation to your to-be-developed product resulting in either poor development or complete failure of delivery. After determining the project scope, how we avoid this is by appointing project managers on both ends, inshore and offshore. In addition to strong management principles, in most cases, architecture of the entire product is kept in-shore ensuring total quality control and successful delivery. Our teams work under strict documentation and guidelines.
It is tremendously challenging to control IT projects, and a larger challenge can be the premature release of a software product or violation of privacy rights. While everyone in our team is bound under a strict confidentiality clause, we ensure total confidentiality of the product and security of code-base on specific projects by releasing specific modules to our offshore team. This allows us to still be able to use our talented resources offshore, save cost, ensure timely delivery, and maintain privacy of your product.