Tarika BPO is a division of Tarika Technologies, providing its customers with Inbound and Outbound Call Support, Specializing in the Education and Customer Support process. In an effort to continuously seek opportunities to expand its Business Venture, Tarika Technologies initiated its Call-Center Operations.


Tarika believes in a holistic approach towards Customer Experience Management. We transcend the trends based analysis to proactively carry out back Office operations. This enables your organization to seamlessly deliver services to your customers.

We use and deploy the most refined Call Processing Systems. Our Call Routing feature allows the system to instantly scrutinize available agents and route calls to the most suitably skilled agents. Our Operating Centers receive Customer Calls over dedicated private leased circuits. We can handle calls relating to various Products or Processes across Industries.

Our Infrastructure comprises of a robust platform to manage campaigns for our Clients. We can manage a broad range of Outbound Services for Clients across various Industry Segments. Over the years, we have developed a hands-on expertise to set up and manage Outbound Call Center Operations. Our agents are proficient in handling the entire gamut of Calls, from simple Welcome Calls to Calls pertaining to Surveys, Verifications, Lead Generation etc.

In comparison to most Cell Center environments, this is a huge benefit Tarika provides. Our expertise in the Technology Architecture allows us to leverage on our business and technology architectural teams and experienced senior software technologists to device a sound lead delivery mechanism for any campaign to feed our systems real-time. Our strongly typed process oriented mechanism allows a quick turn-around on an in-house inter-operable platform interfacing any outer systems.

As a result, this setup allows our agents a powerful real-time lead calling environment and the management a comprehensive report generation on demand, which is extremely important devising an effective call plan. 

Our dedicated servers placed across redundant farm environments, allows a stable, effective with an on-demand scalability platform to adhere to any environment.

In addition to the above, please visit our Infrastructure Solutions, Software Solutions, Web Solutions & Call-Center Solutions sections to get more information on how Tarika Technologies can be your One-Stop In-House Technology Solutions Provider.