Enterprise Product: Enterprise Business Information Management System (EBIMS™)

Offered as Software as a Service (SaaS)

THE STORY

EBIMS™ was conceptualized by Mr. Sachin Agrawal in early 2000. Let’s hear it in his own words:

“In my early years of technology management, design and support of technology infrastructures for various small to mid-sized organizations, I was often entrusted to manage ‘everything’ in Technology. Well, when you talk about ‘everything’ in Technology, it usually goes beyond technology and quickly starts becoming more of a business unit which needs to be managed as a business. As with any other business unit, the ultimate delivery an Executive should expect of Technology is to deliver complete alignment to business goals through use of efficient systems. This is when discussions pertaining to Internet Service Providers (voice/data carriers), in-house networks, SaaS (Software as a Service), Iaas (Infrastructure as a Service), software applications, build versus buy etc. start becoming more relevant.

What I realized quickly was a lack of a cost effective system for small to mid-sized organizations to manage their IS organization. Solutions I considered either required band-aids or couldn't’t be procured without shelling out in the upper thousands of dollars. As a result, I ended up writing processes for management and using stove-piped systems. It worked but as expected, quickly started becoming a management nightmare. Finally, Enterprise Business Information Management System was born.

Since project inception, there has been over 50,000 man hours spent in the project, multiple version releases and a constant addition of new modules to expand its offerings to support every unit an Enterprise. EBIMS™ is undergoing an aggressive development plan with new feature releases frequently and my goal is to allow our product users
an Enterprise class system at a lowered cost of ownership.“

THE PRODUCT

To better understand EBIMS™, let’s consider analyzing a few points to see if, let’s see if you are facing any of the following challenges either as the end client or IT solutions providers managing various accounts:

• Contact Management (too many different systems to management contacts.)
• Managing Multiple Clients and their Subsidiaries
• Sales Activities
• Tracking follow-up Conversations with your Customers
• IT Contracts Management
• Manage Multiple Vendors providing Services
• Project Management
• Technology Budgets
• Managing your Clients Technology Environment
• Documentation of your Organizations Technology Platform
• Web collaborative platform with Vendors/Partners and Employees
• Effectively Managing Workload in your Organization (Tasks & Time)
• Centralized Billing, Accounting
• Etc.

The above is just a few listed to give you a perspective of the power of EBIMS™.

WHAT IS EBIMS™:

It is far too cumbersome for any business to manage all the information pertaining to their organizations technology, providing them one snapshot with the required information at a click. As a solutions provider, we come across this challenge quite often.

Let's consider an example. A question we ask to our prospects during technology assessment – "Do you have your network documentation?” Often the answer is ‘no’ or ‘What exactly do you need?’ Further investigation reveals that, in most cases, either the information is not present or it is scattered all over the place. In some cases we get to hear “Our network support company has that information.” Digging further, it is not at all surprising to receive only partial information or outdated information from the support providers. In organizations where in-house support is present, this information is either scattered or a band-aid system could be present to manage them, again only providing partial information.

In today’s world where technology is a major component of your business, why should such critical information not be available on demand? This is the exact challenge Mr. Agrawal faced during his career managing and providing hands-on support to several small to mid-sized organizations. We extensively looked for a solution and realized that what we needed either only existed after integration of several stove piped systems or the solution would have cost thousands of dollars with additional dollars required in customization and implementation. This is exactly why we developed eBIMS™, a cost-effective way for organizations to manage their contacts, their vendors, any project, tasks, assets etc. and providing such information on demand. We extensively use this application in-house to support our virtual CIO model; manage our clients, projects and all vendors providing services to our clients.

EBIMS™ Comprises of the following modules at the current state:

• CRM
• Sales Management
• Timesheet Management
• Contract Management
• Project Management
• Task Management
• Work Order Management
• Document Management
• Accounting & Billing
• Mass Mailing
• Piped Mail Support Center (Ticket Management)
• Report Center

Contact us today and schedule a demo to see how eBIMS™ can be of value to your organization or email us at sales@tarikagroup.com.

Please visit our Infrastructure Solutions, Software Solutions, Web Solutions & Call-Center Solutions sections to get more information on how Tarika Technologies can be your one stop in-house Technology Provider.